🟢 Available for New Clients and Returning Clients · Remote · US Time Zones

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Your Practice Deserves Certified
Clinical Admin You Can Trust

I am Geofrey.M, A Clinical Officer General (Medical Assistant) and HIPAA-Trained Medical Virtual Assistant. I take care of Scheduling, EHR documentation, Insurance verifications, Prior authorisations, RPM support and Medical billing so your clinical team can focus on patients care.

Why choose me

HIPAA-Trained Clinician support
Fast EHR Workflow Delivery
Fewer Billing Denials

🏥 Clinical Background · Clinical Officer General (Medical Assistant)

🔒 HIPAA Certified 2026

🖥️ 5+ EHR Platforms

Your Practice Is in Safe, Capable Hands

My name is Geofrey Mwale, A Qualified Clinical Officer General (Medical Assistant) with over Five years of experience in Healthcare service Delivery, Patient management, Medical documentation, and Health information systems. My background combines strong clinical knowledge with administrative and digital healthcare support skills, making me well-equipped to work as a Medical Virtual Assistant in modern healthcare environments.

Prior Authorisation delays, Billing Errors, Incomplete EHR Records — These are daily realities I have navigated and resolved. Every task is handled with the same precision and confidentiality a trusted in-house team member would bring.

🩺 Clinical Background 💳 Medical Billing Support 🔒 HIPAA Compliant 📱 RPM Support

Geofrey Mwale, Dip Clinical Med, Clinical Officer General (Medical Assistant)

Medical Virtual Assistant · Open to work

✅ Acusimple - SimplePractice - OptiMantra - Practice Better - TherapyNotes - Canvas Medical - DrChrono - Kareo - Practice Fussion - Dentrix

✅ HIPAA · ICD-10/ICD-11, CPT, HCPCS · CoverMyMeds - Office Ally - Candid - Stripe

Services Built for Clinical Workflows

📅

Patient Scheduling & Follow-Ups

Seamless appointment coordination, reminders, cancellations and follow-ups so no patient falls through the cracks.

🏥

EHR / EMR Management

Accurate records on Acusimple,Practicebetter, SimplePractice, DrChrono, TherapyNotes. Chart updates, lab uploads, SOAP/DAP notes support.

🛡️

Insurance Verifications & Prior Auths

Benefits checks, prior authorizations via CoverMyMeds, ICD-10/CPT/HCPCS coding, EOB reviews.

💳

Medical Billing Support

Charge entry, claim prep, superbill documentation, revenue cycle assistance to reduce denials.

📬

Inbox & Call Handling

Email/patient portal management, message triage, inbound/outbound calls with professionalism.

💊

Lab Orders & Refill Coordination

Refill intake, pharmacy coordination, lab tracking and medication list updates in EHR.

📱 Remote Patient Monitoring

Supporting Your RPM Programme End to End

From onboarding RPM patients and logging daily readings to alert follow-ups and monthly reports — I handle the administrative layer so your clinical team focuses on data interpretation and care.

Patient enrolment & onboarding
Data Entry
Alert review & escalation coordination
Check-in calls & engagement
Monthly monitoring reports

⏲️ 24/7 patient Data tracked

✅ HIPAA compliant · Zero missed follow-ups

Full documentation support

🟢 Currently Available

Currently accepting Remote Work | Medical Virtual Assistant | Prior Authorization Specialist | Insurance Verification | Patient Scheduling | Medical Billing & Coding | EHR/EMR Management | Healthcare Virtual Assistant | Virtual Medical Assistant | Medical scribe |

Typical response time: within 2 hours · Open for remote work and US/UK/Australian Time-Zone support.

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Workflow Evidence Across EHR Platforms

📋 Practice Better · Scheduling · Patient Intake
New patient intake, Calendar setup, patient booking, automated reminders, OnPatient confirmation and record merge — full workflow from portal to EHR.
Sample workflow

🛡️ CoverMyMeds · Prior Auth
Eligibility check, form completion with ICD-10/CPT codes, submission simulation.
Sample workflow

📝 Clinical Docs · SOAP & DAP
SOAP notes, discharge summaries, referral notes structured according to ICD-10.
Sample workflow

💳 Medical Billing Cycle
Superbill, claim prep, charge entry documentation across full billing cycle.
Sample workflow

📱 Remote Patient Monitoring
Daily data logging, alert follow-up, monthly monitoring reports as part of RPM support.
Sample workflow

🧪 Laboratory Workflow in Optimantra
Laboratory Request Tests in Optimantra though Quest Labs
Sample workflow

✨ All samples contain Stimulated Patient Health Information for Training or Practing purposes only.

Equipped For Modern Healthcare Admin

📌 EHR & Other Platforms

Acusimple90%

Practice Better88%

TherapyNotes85%

SimplePractice83%

Canvas Medical95%

DrChrono86%

Kareo85%

Practice Fusion80%

Dentrix86%

CoverMyMeds87%

Candid90%

RingeCentral90%

SpruceHealth90%

Stripe90%

8 x 8 Phone/Text Systerm90%

📌 Coding & Billing

ICD-10/ICD-1192%

CPT / HCPCS90%

Medical Billing Prep86%

Prior-Authorisation95%

🧠 Professional Strengths

Patient Communication 90%

Clinical Documentation/Medical Terminology 85%

HIPAA Compliance 95%

EHR/EMR Operating 99%

🏅 Certifications

HIPAA Compliance 2026 MedLaunch Simulation

Real Work, Real Workflows

📌 Medical Virtual Assistant Intern (MedLaunchPad)
May 2026 – June 2026 · Remote
EHR workflows (Practice better,SimplePractice, TherapyNotes, OptiMantra), Prior Auths via CoverMyMeds, RPM tasks, billing support.

📌 Data Entry Clerk
Churches Health Association Of Zambia (CHAZ) · Onsite
Monitoring & Evaluation, client records, operational coordination for Faith based org.

Trusted by Those I Have Worked With

“Geofrey was one of the most reliable data entry clerks I have worked with. He managed patient records, documentation, and data entry tasks with impressive accuracy and consistency. Nothing was ever missed, and he communicated clearly and professionally throughout his duties. Our operations were more efficient because of his contribution..”

— Angela ngoma
Provincial Monitoring & Evaluation Officer, Churches Health Association Of Zambia (CHAZ)

⭐️⭐️⭐️⭐️⭐️ More recommendations available on request & via LinkedIn

Certified, Trained and Ready to Deliver

🏅 HIPAA Compliance Training · 2026
🏅 Medical VA Simulation Training · MedLaunchpad 2026
🏅 Data Entry Clerk
🏅 Clinical Officer General (According to World Health Organization - Medical Assistant)

Professional & Academic Qualifications

✅ Verified credentials — Ready for review
HIPAA, Clinical Medical sciences, MedLaunch Simulation

Let's Support Your Practice

Whether you run a busy clinic, a growing telehealth startup or a private practice — reach out and let's talk about how I can help your team.

Contacts

🔒 All enquiries are treated with full confidentiality

Your Practice Deserves CertifiedClinical Admin You Can Trust